Terma & Conditions

GreatBeraYatra Terms & Conditions

Refund Policy – Great Bera Yatra

At Great Bera Yatra, we strive to provide a seamless and satisfying travel experience. However, we understand that plans may change. Please read our refund policy carefully before making a booking.

1. Cancellation & Refund Eligibility

  • Cancellations made 15 days or more before the departure date – Eligible for a partial refund after deducting administrative and processing charges.
  • Cancellations made between 7 to 14 days before the departure date – Eligible for a 50% refund of the total booking amount.
  • Cancellations made less than 7 days before the journey – Non-refundable, except in special cases such as medical emergencies (valid proof required).
  • No refunds will be provided for last-minute cancellations, no-shows, or incomplete trips.

2. Refund Processing Time

  • Approved refunds will be processed within 7-10 business days after the cancellation request is accepted.
  • Refunds will be credited to the original payment method used during booking.
  • In case of bank delays, we request your patience and cooperation.

3. Cancellations Due to Unforeseen Events

  • If a trip is canceled by Great Bera Yatra due to natural disasters, government restrictions, or unavoidable circumstances, we will offer:
    • A rescheduled tour at no additional cost, or
    • A credit voucher valid for future bookings (valid for up to 12 months).
  • In certain cases, a refund may be issued based on vendor policies.

4. Non-Refundable Services

  • Flight/train tickets booked through us are non-refundable unless specified by the airline or railway provider.
  • Any additional services like hotel upgrades, private vehicle arrangements, or special requests are non-refundable once booked.

5. Refund Request Process

  • To request a refund, travelers must email [Your Support Email] with their booking details and cancellation reason.
  • Our team will verify the request and respond within 48 hours.
  • For further assistance, feel free to contact our support team

By booking with Great Bera Yatra, you agree to our refund policy. We appreciate your understanding and look forward to serving you again.