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Cancellation Policy


No cancellations will be taken over call or whatsapp msg.Please reply to the email of payment receipt that you have received at the time of booking. Booking amount is non-refundable.



Cancellation Policy for Weekend Tours

Upto 16 Days 15-08 Days 07-03 Days 02-0 Days
Batch Shifting
Cancellation Charge Free Cancellation 25% of the Trip Amount 50% of the Trip Amount 100% of the Trip Amount
Booking Amount Refund in mode of Credit Note Ajusted in Refund Deduction Ajusted in Refund Deduction No Refund
Remaining Amount Full Refund(minus) Booking Amount Refund(minus) 25% of the Trip Amount Refund(minus) 50% of the Trip Amount No Refund






Cancellation Policy For Trecks Tours

Upto 16 Days 15-08 Days 07-03 Days 02-0 Days
Batch Shifting
Cancellation Charge Free Cancellation 25% of the Trip Amount 50% of the Trip Amount 100% of the Trip Amount
Booking Amount Refund in mode of Credit Note Ajusted in Refund Deduction Ajusted in Refund Deduction No Refund
Remaining Amount Full Refund(minus) Booking Amount Refund(minus) 25% of the Trip Amount Refund(minus) 50% of the Trip Amount No Refund




Cancellation Policy for Bike And Backpacking Tours

Upto 16 Days 15-08 Days 07-03 Days 02-0 Days
Batch Shifting
Cancellation Charge Free Cancellation 25% of the Trip Amount 50% of the Trip Amount 100% of the Trip Amount
Booking Amount Refund in mode of Credit Note Ajusted in Refund Deduction Ajusted in Refund Deduction No Refund
Remaining Amount Full Refund(minus) Booking Amount Refund(minus) 25% of the Trip Amount Refund(minus) 50% of the Trip Amount No Refund




Cancellation Policy For Domestic Tours

Upto 16 Days 15-08 Days 07-03 Days 02-0 Days
Batch Shifting
Cancellation Charge Free Cancellation 25% of the Trip Amount 50% of the Trip Amount 100% of the Trip Amount
Booking Amount Refund in mode of Credit Note Ajusted in Refund Deduction Ajusted in Refund Deduction No Refund
Remaining Amount Full Refund(minus) Booking Amount Refund(minus) 25% of the Trip Amount Refund(minus) 50% of the Trip Amount No Refund






Credit Note:

The Booking Amount will be credited to your JW Profile which can be accessed by logging in to the website through your Email ID. Credit Notes issued have no date of expiry and can be used entirely in any of your future trips.

GST:

Any GST charged on any transaction will not be refunded.

Pending Refund:

Any refund pending on your booking will be credited to the same mode of payment through which you paid in 5-7 working days.

Partial Refund:

Any case in which a partial refund will be issued will be calculated after deducting the Booking Amount and Cancellation Charges depending on the time of Cancellation.

Remaining Amount:

Will be calculated on the amount paid over and above the booking amount.

Incase of government orders, harsh weather conditions , protests , landslides or any other unforseen circumstances , we work out the best possible alternate plans or trips/treks. At times even even certain activities are cancelled , the organization provides the best alternate but no refunds are provided.

If a trek is called off at the last moment due to a natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh etc.), Greatbear Yatra will issue a trek voucher for the full amount and if possible will provide an alternate trek. The voucher can be redeemed upto same amount for the same trek or another trek in the next 365 days from the trek departure date.

If a trek or trip cannot be completed due to natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh etc.). No refund would be provided.

Any extra expense coming due to any natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh etc.), Will be beared by customer. Company will not be liable.

Cancellations policy will differ during the peak season and popular places.